For Trading & Demat Account related queries contact our customer service at csupport@hensex.com or calls us on below number:
Call: +91 0291 6622000/74140 12301
(Monday-Friday from 9:00am to 6:00pm)
If you do not receive a satisfactory response at Level 1 within 3 working days, you may write to us at bhumika@hensex.com or calls us on below numbers:
Call: +91 0291 2663020
(Monday-Friday from 9:00am to 6:00pm)
If you still have not received a satisfactory response at Level 2 within 3 working days, you may contact our Compliance Officer (Mr. Tahir Hussain) at tahir@hensex.com or call on below number:
Call: 0291-2720168
(Monday-Friday from 9:00am to 6:00pm)
If you have not received a satisfactory response at Level 3 within 7 working days, you may also approach our CEO (Mr. Hemanshu Vyas) at hemanshu@hensex.com or call on below number:
Call: +91 0291 2663033
(Monday-Friday from 9:00am to 6:00pm)
In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at
https://scores.sebi.gov.in/
NSE: https://investorhelpline.nseindia.com/NICEPLUS/
BSE: https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx
MCX: https://www.mcxindia.com/Investor-Services
Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.